PRIVACY POLICY

Account Information: When you register for a XIKII account, we collect your phone number, email address, username, and password.

Profile Information: You may optionally provide your avatar, nickname, bio, and shipping address to complete your profile.

Transaction Information: When you purchase products in the Supply Depot, we collect order details, shipping addresses, and payment records.

Device Information: We may collect device model, operating system version, unique device identifiers, and network type to ensure service security and optimize your experience.

Usage Information: We may collect browsing history, search history, and interaction data (such as likes, comments, shares) to improve our services.

Camera Access: When using the barcode scanning feature, we need access to your device camera. We only use the camera during scanning operations and do not record or store camera footage.

Push Notifications: To send you order updates and activity notifications, we may collect your push notification token (Registration ID).

Core Services: Account management, identity verification, order processing, product delivery, and customer support.

Security: Identity verification, fraud prevention, detection and prevention of security incidents.

Personalization: Providing personalized content recommendations and services based on your usage patterns and preferences.

Service Improvement: Analyzing usage data to improve product features and user experience.

Notifications: Sending you order updates, system notifications, and event information.

Community Interaction: Supporting forum posts, comments, direct messages, and other community features.

Storage Location: Your personal information is stored on secure servers located in mainland China.

Retention Period: We retain your personal information only for as long as necessary to fulfill the purposes described in this policy. After the retention period, we will delete or anonymize your information.

Security Measures: We employ industry-standard security technologies and management measures to protect your information, including data encryption in transit (HTTPS/TLS), access controls, and security audits.

Security Incidents: In the event of a personal information security incident, we will notify you in accordance with applicable laws and regulations.

We do not sell your personal information to third parties. We may share your information in the following circumstances:

With Your Consent: We may share your information with third parties after obtaining your explicit consent.

Service Providers: We may share necessary information with logistics providers (such as SF Express) and payment service providers to complete transactions.

Legal Requirements: We may disclose your personal information as required by applicable laws, regulations, legal proceedings, or government requests.

Security Needs: We may disclose information to the extent reasonably necessary to protect the rights, property, or safety of XIKII, users, or the public.

We use cookies and similar technologies to provide, protect, and improve our services. These technologies help us:

• Remember your login status and preference settings

• Analyze service usage to improve experience

• Ensure platform security

You can manage cookie preferences through your browser settings, but disabling cookies may affect the functionality of some features.

Under applicable data protection laws, you have the following rights:

Right of Access: You have the right to access your personal information that we hold.

Right of Correction: You can correct or update your personal information in your account settings.

Right of Deletion: You may request deletion of your personal information under conditions specified by law.

Right to Withdraw Consent: You have the right to withdraw previously given consent. Withdrawal does not affect the processing of information based on consent prior to withdrawal.

Account Cancellation: You may request account cancellation by contacting customer support. After cancellation, we will stop providing services and delete or anonymize your personal information in accordance with the law.

To exercise any of these rights, please contact us at x@xikii.com.

Our services are primarily intended for adults. If you are under 18 years of age, please use our services under the supervision and with the consent of a guardian. We do not knowingly collect personal information from minors. If we discover that we have collected personal information from a minor without guardian consent, we will delete the information as soon as possible.

We may update this Privacy Policy from time to time. When significant changes are made, we will notify you through in-app notifications, email, or other means. The revised Privacy Policy will take effect from the date of publication.

If you continue to use our services after the Privacy Policy has been revised, it means you agree to accept the revised Privacy Policy.

If you have any questions, comments, or suggestions regarding this Privacy Policy, please contact us through the following channels:

We will respond to your request within 15 business days.